At the heart of serving leadership is a point of view about the human person, namely, that people are your organization’s greatest treasure. This point of view requires a change in the minds and hearts of leaders who are accustomed to thinking of their people as tools; even our accounting system labels people a “liability” on the balance sheet! The people who work for us are an asset, not a liability, and that is to say the very least.
Explore Each Person’s Strengths
In an earlier post, we emphasized the importance of getting to know each of your team members so that you can better serve them. One of the most important areas of knowledge about a person is knowledge about that person’s strengths. Strengths are those tasks that the person performs well and, importantly, loves doing. Both criteria—capability and passion—must be present to call something a strength.